Refund requeist must be made within 1 week starting from shipment is created/made.
You may email to info@pwgroup.my / call our customer support +6 011-5555 0008 for help.

You must provide all necessary information in order for us to verify & process the refund. The required information are including : tracking no, parcel picture, refund reason and so on.

However, Pavilion Wee Bullion Sdn Bhd reverse the rights to reject the refund request if requirement not filfull based on the situation.